HOW TO HANDLE THE CHALLENGE: MANAGING DIFFICULT CONVERSATIONS
Have you got a difficult conversation waiting to happen?
What’s stopping you from having it? Is it fear of the other party’s response? Reprisals? Or that you may exacerbate an already challenging situation and make matters worse?
Whatever the reason, most of us procrastinate over having these sorts of discussions, until we are “backed into a corner” and have no choice.
That’s why I have created this comprehensive, 19-page workbook. To take the sting out of difficult or challenging discussions and give you the steps to create the right mindset and facilitate a controlled dialogue that puts you and your organisation in the driving seat.
- A framework to help you not only take control but adopt the best approach to ensure a constructive conversation, instead of a combative one.
- Tips for structuring the conversation effectively.
- Suggested coaching tools that may support you in ensuring the best possible outcome.
- Suggestions for conversational openings.
If you would like to take the anxiety, the conflict, and the “ick” out of difficult conversations, then download this FREE workbook today!