10 Small Business Mistakes – (And How to Avoid Them)

Small Business Mistakes Frustration

Starting a business? – Wonderful! Becoming a small business owner is a huge and courageous step. It’s rewarding and definitely a journey, but it’s also a challenge with a unique set of bumps in the road which you’ll have to navigate, no matter what your particular industry or niche. The aim of this blog is to highlight 10 of the most common small business mistakes that I see, so that you can hit the ground running and be better equipped to build a sustainable, resilient business.

So, here are 10 common small business mistakes that I’ve seen business owners make, and I talk from experience here, as many of them I’ve learned the hard way!

Underestimating Time Involved

This is a biggie and one that I think most business owners learn through experience! If you’re charging per project, for example, you must have a clear idea of exactly how long that project will take you to complete…and then add in some extra time for contingency.

The best way to estimate cost is to time yourself completing the task and then use that information to inform your rate. Once you have this down, you’ll be able to make an informed estimate on similar projects in the future.

Overpromising or Underdelivering

This is one of the most destructive small business mistakes that I see and one that could prove fatal. You should never be tempted to lie or over-emphasise what your products and services could do for a potential client. 

Remember, clarity is kind to your potential customer and to you! It is far better to be open and honest in what your potential customer can expect from you.  Not only does this create strong boundaries, but it saves you having to deal with disappointed customers should you fail to delver on time, because you took on too much or underestimated the work involved.

Listening to Your Inner Critic

In my blog,3 Ways to Stand Up to Your Inner Critic” , I highlight the ways that your annoying inner voice stops you from stepping out of your comfort zone and achieving growth. Left unchecked, that pattern of negative self-talk can control you and define your actions to such an extent that it blights your move to self-employment or severely limits you when you make the move.

Thankfully, there are ways that you can quieten your inner critic and learn to master it, so those inner voices become an annoyance that you can deal with rather than the voice of doom.

Not Understanding Your Target Market

Make sure that before you launch your business, you’ve done your research on the need for your products/services.  One of the most common small business mistakes that I see too frequently is where someone has a hobby and thinks they can grow a sustainable business out of it. 

Don’t get me wrong, there are many successful businesses that have grown from a situation like this, but it’s imperative that you do your homework and understand your target market AND your target audience.  What sets you apart from anyone else offering the same products/services and what will make someone buy from you rather than your competitor.

Never Switching Off

We’ve all seen those people on social media who wear “busyness” like a medal. But avoid this most basic of small business mistakes by setting good practices from the start! “Busyness” does not equal productivity.  Feeling guilty because you’ve taken some time away from work or aren’t working every hour is a form of low-level anxiety and is best dealt with early on in your business journey.

Instead, reframe any “downtime” as a necessary part of the business process.  It’s vital for the longevity of your business that you have time out and avoid the burnout that trying to work every hour will bring.  You’ll often find that the time when you allow your brain to switch off is the time when you get some of your best, most creative ideas, so embrace the downtime as an important part of your business strategy.

Launching Too Quickly

There are some mistakes that can be avoided by taking your time to ensure that you have everything in place to provide the best foundations for your business.  My advice here is to take time to research things like bank accounts, insurance and the like so that you have all your startup ducks in a row. 

Ignoring these foundations and leaving them until you start getting clients can be a costly mistake. Here is a handy FREE checklist to ensure you have everything in place for your business.

Failing To Have Systems in Place

Even if you’re a one-man band, having appropriate systems in place is the only way to create a scalable business. With effective systems, you’ll get things done quicker and more efficiently, with predictable and stable results, rather than the constant “reinventing the wheel” of having no systems and the resulting variance and instability which that will bring. 

As your business grows, so you’ll be able to tweak and improve your processes to grow with your business. Basic examples of processes include billing, payroll, HR, operating and maintaining equipment.  Save yourself some time and headaches by getting these in place at the beginning and tweaking and streamlining as your business grows.

Doing Everything Yourself

We all know the saying, “No man is an island” and that has never been truer than when starting or running a business. But, although doing everything in your business saves time, it also follows that, as your business grows, so you’ll have less and less time to focus on the tasks that only you can do, whilst you struggle to keep up with the bookkeeping, general admin or marketing of your business.


When you’re hard-pressed to get everything done “in” and “on” your business, it makes sense to bring in some expert help.
For a small business owner, the benefits of outsourcing those tasks that you are not expert at to another freelancer who is are many. 

Not Getting Paid On Time

Chasing invoices for payment is time-consuming and frustrating in equal measure. Whilst you largely can’t control when suppliers and customers will pay their bills, not having processes in place to generate and send invoices in a timely fashion is a costly small business mistake.

Depending upon your accounting software of choice, you may also be able to automate the sending of reminders once invoices go past their due date. In addition, have a series of template emails you can quickly fire off to remind suppliers and customers that their payment is overdue.

No Future Plan

In fact, one of the most common small business mistakes is failing to plan at all.  A business plan doesn’t have to be complex, it simply needs to specify your operation costs, what you intend to offer to the marketplace, how much you envisage selling, who your target market is and what sets you apart, your “USP”.


But, more than this, you also need to have a vision of your future business – that is, what it will look like in , say, 1 year, 3 years and 5 years’ time.  Without this and having “success markers” along the way, it is impossible to know whether you are any closer to reaching your goals. You can download a FREE business vision workbook to aid you here

Whilst your business is your “baby”, it’s important to realise that no successful business is built by one person alone.  If you want to avoid these and more costly small business mistakes, you’ll need to surround yourself with a team, including a business coach or mentor.  They will be able to hep you stay accountable, to remain focused on the areas necessary to grow your business and to navigate the bumps in your business journey to ensure you grow that successful business and enjoy the process!

If you’re ready to invest in your business growth and to discover for yourself how I can help you grow a sustainable business that you’ll love, then follow the link to book your call today.

What is a Small Business Coach? (And why do I need one?)

small business coach - woman in office

Why did you start your own business? For many , it is to escape the rat race or to enjoy the freedom and flexibility to work around family or other commitments.

But, whatever the reason, the reality can be very different. With priorities constantly changing, deadlines looming, home and work life competing for attention, it can be difficult to live up to the idealised view you had when you started your business.

No matter how successful your business, no owner has all the answers.  But, knowing that there is help available and that you don’t have to do it all alone, can be the catalyst for growing your business, achieving success in less time, and getting closer to that ideal. This is why so many business owners employ a small business coach.

What is a Small Business Coach?

One common denominator I have found with small business owners is that they spend so much time wrapped up in the day-to-day “happenings” of their business and “fire-fighting”, rather than strategizing and working “on” their business.

It’s all too easy to become engrossed in the urgent daily to-dos, rather than thinking about the direction that you want the business to take.  This strategy is just as important for a small business as it is for larger organisations. As you deal with the admin, the staffing, the marketing, so you can lose perspective and can’t “see the wood for the trees”.

It may be that there are some easy “tweaks” that can make a world of difference to the running and profitability of your business, but it often takes someone with an “outside view” to be able to determine what these are. This is where a business coach comes into their own.

A business coach can help you to gain clarity on your business objectives and to identify the tasks that you need to focus on for growth. As a small business coach, I often work with clients early on in our relationship on creating long term goals.  Once these are clear, it’s much easier to create short to medium-term goals to focus on and a strategy to reach these goals.

Beating the Isolation Blues – How Can A Small Business Coach Help?

It wasn’t until I started running my business that I understood real loneliness.  Coming from a corporate environment, I was used to the constant noise and chatter of a busy office, but suddenly I found myself working alone, with no one to bounce ideas off or even to tell me I was doing a good job.

Similarly, during difficult times, when the chips were down, there was no one to reassure me that this was just a blip, or to suggest steps I might take to improve my situation and my business forecast. It wasn’t until I spoke to other small business owners that I realised how common these feelings of isolation can be.

As a sounding board for your ideas and thought processes, a business coach can help alleviate these feelings of loneliness. Often, some reassurance is needed. The reassurance that you’re not alone, that whatever feelings you’re experiencing are common and perfectly normal and that the “peaks and troughs” of business life are to be expected!

“I absolutely believe that people, unless coached, never reach their maximum capabilities”

Bob Nardelli. CEO Home Depot

Building Confidence

If you’re lacking in confidence, it can be difficult to reach the next level with your business. Whether you’re a one-man band or have a team around you, it can be challenging not to waste time second-guessing every decision you make.  You may have clear aspirations for your business, but I often find business owners suffer with a lack of confidence to put those plans into action.  What are the steps to get you towards that goal?

Although you are no doubt fantastic at what you do (and you are!) it doesn’t necessarily follow that you’re a born businessperson. And, as your business grows, so you’re expected to know more and to understand exactly how to run a growing, successful business; how to increase sales and profits, communications, growing a team, VAT, payroll…the list goes on.  Gah! Is there no end to the expertise that, as a small business owner, you’re expected to have?!

But what happens when you’re faced with something in which you have no knowledge? Either you must learn quickly (and take time away from running your business to do so) or you can risk trying to do it anyway and making some potentially costly mistakes along the way.

Either way, the whole “no one gave me a manual on being a business owner” thoughts can quickly sap your confidence in your ability to do anything.  Throw in a few mistakes (or learning opportunities, as I prefer to call them!) and your confidence is flatter than the proverbial pancake!

A business coach can help you to build your confidence in the things you do know, as well as facilitate the process of finding answers to the bits you don’t know.  I certainly don’t have all the answers – but, thanks to a “little back book” of contacts who are experts in their fields, I have never been unable to help find a solution for a client!

Turning a Pastime into a Business

As a small business coach, I often see clients who have come across their business by accident.  That is, that they have turned a passion, a pastime in effect, into a sustainable business – and I love this! 

But what can happen is that they fail to understand their market – they’re not sure who they should be marketing to, or they’re not sure which area of their business is the most profitable.

Perhaps they have no proper customer records or an idea of who their most profitable customer segment is.  They simply have the passion to create a product or service and there business has evolved from there.

 The good news is that that’s how many small businesses start and all power to them! But, to grow their business into a sustainable business model, they do need some foundations upon which to grow. They need some “markers” along the way upon which to measure their success, they need some idea of what to say, to whom and why!

A small business coach can support you to create systems that will grow with you, analyse your markets and create a clear sales process, to help you identify and reduce costs and to work with you to turn that “business idea with legs” into a profitable enterprise.

woman dreaming at computer - business coach

Increasing Productivity

How much time do you waste on activities that have no return on the time invested? If you’ve ever completed a time in motion study, then the result can be quite enlightening!

The truth is that in any small business, there are only a handful of activities that drive revenue and growth. So, it stands to reason that if you can focus your time and energy on productive activities, whilst eliminating the time-sucking ones, then you can achieve far greater results.

In any small business, there are always some activities that can only be done by you.  Perhaps you are the only one with the requisite expertise, for example. 

However, if you find that your time is taken up with tasks that could (and should) be done by someone else, then it’s time to think about outsourcing or delegating!

I work with clients to first identify these tasks that don’t support business growth and to then either eliminate the tasks completely through revised working practices or to pass them to someone else to do.

There are so many outsourcing solutions available in our “virtual” world, and by taking advantage of these opportunities, you can leverage time to produce bigger better results. What’s not to love?!

Summary

The popular misconception is that only large organisations work with business coaches, but that’s not the case.  A small business coach can help you to create the firm footings needed to grow a sustainable, resilient business and to take your business to the next level of success.

If now is the right time to invest in your business growth, then I offer 1:1, group as well as business breakthrough days, aimed at helping you grow your business, build resilience and achieve success.  Find out more here.


I have worked in over 30 industries, both here, in the UK and internationally, from agriculture to FMCG, publishing to fundraising and I bring almost 30 years of experience in owning and running successful businesses to small business coaching and supporting business owners to create their vision of success. I give them not only the practical tools, but the mental, emotional, and spiritual tools so they can gain clarity on their path, break down blocks, own and live their values and communicate their worth. Get in touch now to start your journey to success.